Poll: incentives to start using express delivery in Russia 2018

About 40 percent of the surveyed online shoppers in Russia in 2018 mentioned that more affordable prices for express delivery would increase their disposition towards starting to use this service. Furthermore, 20 percent of the participants claimed that they needed to have a certain urgency or necessity for considering express delivery.

Motivating aspects for customers to start using express delivery in Russia in 2018*

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Sources

Release date

June 2018

Region

Russia

Survey time period

March 20-26, 2018

Number of respondents

1,500 respondents

Age group

16-64 years

Special properties

Made online or mobile purchases over the past 30 days

Method of interview

Online survey

Supplementary notes

* Participants were asked to answer the following question: "What should be changed so that you use express delivery more often?"
750 individuals of the sample were surveyed in Moscow, 300 in Saint Petersburg and remaining 450 in other major cities.
750 people were surveyed through river sampling, and 750 were surveyed through panel sampling.
Express delivery refers to a delivery on the day of order.

The source does not provide any information regarding missing percentage points to 100 percent.

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Statistics on "Online shopping in Russia "

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