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Leading factors to decide on a telephone provider Spain 2018

In the graph is a list of factors that Spaniards have into consideration when choosing a telephone service provider in Spain according to a survey conducted in 2018. Good value for money ranked as the most valued element Spanish telephone provider seekers had into account, with over 79 percent of the surveyed population stating they considered price to be a relevant factor. Over 63 percent of the respondents confirmed that customer service was also an important element that would impact their decision.

Most valued factors that come into play when choosing a telephone service provider in Spain in 2018

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Source

Release date

2018

Region

Spain

Survey time period

January 2018

Number of respondents

2,000 respondents

Age group

18-65 years

Special properties

Spanish residents, members of the Sondea survey panel

Method of interview

Computer-assisted web interviews (CAWI)

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