Complaints about financial disputes in China 2021

Published by
Daniel Slotta,
Aug 28, 2023
About 72 percent of respondents from China would complain to the financial institutions providing the financial products when there was a dispute with financial products. There were nearly 43 percent of respondents who would complain through dialing the "12315" hotline.

Types of complaints about disputes on financial products in China as of 2021

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Release date

August 2021

Region

China

Survey time period

2021

Number of respondents

118,775 respondents

Special properties

among consumers of financial products

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