India - trust in social media company to ensure factual content during crisis 2019

According to a survey conducted by Ipsos in June 2019, around 61 percent of Indian respondents trusted social media companies to ensure content shared on their platforms during times of crisis to be factual. About 23 percent strongly agreed with this statement.
The survey was conducted in light of coordinated attacks on more than 300 Sri Lankans in April earlier that year. This had led to the shutting down of social media by the national government in an attempt to stop the spread of misinformation.

Levels of agreement that social media companies would ensure factuality of content on their platforms during times of crisis in India as of June 2019

Characteristic	Share of respondents
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Release date

August 2019

More information

Region

India

Survey time period

May 27 to June 7, 2019

Number of respondents

1,000+

Age group

16 to 64 years

Method of interview

Online panel

Supplementary notes

Original question: "For each of the following, please indicate if you strongly agree, somewhat agree, somewhat disagree or strongly disagree: I trust the social media companies to ensure that the content that is shared on their platforms during times of crisis is factual."

According to the source, respondents were more urban and educated, with higher incomes than their fellow citizens, referred to as "Upper Deck Consumer Citizens". They were not nationally representative of their country.

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