In 2019, 65 percent of consumers from the United States stated that they had customer service issues when shopping in-store because of long checkout lines. Another main reason for consumers having issues with in-store customer service was not being able to find employees to help.
Reasons why consumes have issues with customer service when shopping in physical retail stores in the United States in 2019
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ICSC. (February 20, 2019). Reasons why consumes have issues with customer service when shopping in physical retail stores in the United States in 2019 [Graph]. In Statista. Retrieved July 06, 2022, from https://www.statista.com/statistics/1040610/factors-causing-customer-service-issues-when-shopping-in-store-us/
ICSC. "Reasons why consumes have issues with customer service when shopping in physical retail stores in the United States in 2019." Chart. February 20, 2019. Statista. Accessed July 06, 2022. https://www.statista.com/statistics/1040610/factors-causing-customer-service-issues-when-shopping-in-store-us/
ICSC. (2019). Reasons why consumes have issues with customer service when shopping in physical retail stores in the United States in 2019. Statista. Statista Inc.. Accessed: July 06, 2022. https://www.statista.com/statistics/1040610/factors-causing-customer-service-issues-when-shopping-in-store-us/
ICSC. "Reasons Why Consumes Have Issues with Customer Service When Shopping in Physical Retail Stores in The United States in 2019." Statista, Statista Inc., 20 Feb 2019, https://www.statista.com/statistics/1040610/factors-causing-customer-service-issues-when-shopping-in-store-us/
ICSC, Reasons why consumes have issues with customer service when shopping in physical retail stores in the United States in 2019 Statista, https://www.statista.com/statistics/1040610/factors-causing-customer-service-issues-when-shopping-in-store-us/ (last visited July 06, 2022)