Factors causing problems with customer service when shopping in-store U.S. 2019

Published by
D. Tighe,
Nov 27, 2020
In 2019, 65 percent of consumers from the United States stated that they had customer service issues when shopping in-store because of long checkout lines. Another main reason for consumers having issues with in-store customer service was not being able to find employees to help.

Reasons why consumes have issues with customer service when shopping in physical retail stores in the United States in 2019

© Statista 2023
Download
Show detailed source information?
Register for free
Already a member?
Log in
Sources

Use Ask Statista Research Service

Release date

February 2019

Region

United States

Survey time period

January 28 to 30, 2019

Number of respondents

1,002 respondents

Method of interview

Online survey

Citation formats
Statista Accounts: Access All Statistics. Starting from $1,788 USD / Year
Basic Account
Get to know the platform

You only have access to basic statistics.
This statistic is not included in your account.

Starter Account
The ideal entry-level account for individual users
  • Instant access to 1m statistics
  • Download in XLS, PDF & PNG format
  • Detailed references
$149 USD / Month *
Professional Account
Full access

Business Solutions including all features.

* Prices do not include sales tax.

Other statistics that may interest you

The most important statistics
The most important statistics
The most important statistics
The most important statistics
The most important statistics

Other statistics that may interest you Statistics on

About the industry

10

About the region

10

Selected statistics

7

Other regions

10

Related statistics

10

Further related statistics

10

Further Content: You might find this interesting as well

Statistics

Topics

Beauty and pharmacy retail in ScandinaviaDrug Store/Pharmacy Market in the U.S.Beauty and personal care e-commerce in the United StatesPharmaceutical industry in Denmark Cosmetics and personal care industry in Sweden
Statista Accounts: Access All Statistics. Starting from $1,788 USD / Year
Learn more about how Statista can support your business.
Menu