Try our corporate solution for free!

Leading reasons for loss of consumer trust in brands in U.S. 2018, by gender

Published by Julia Faria, Jan 6, 2023
In a survey of consumers conducted in the United States in October 2018, 80 percent of responding women said that poor customer service experience would be a reason for them to lose trust in a brand, while the same was true for 75 percent of male respondents.

Leading reasons why consumers would lose trust in brands in the United States as of October 2018, by gender

Exclusive Premium statistic

You need a Statista Account for unlimited access.

  • Full access to 1m statistics
  • Incl. source references
  • Available to download in PNG, PDF, XLS format
Statista Accounts
View for free

Access to this and all other statistics on 80,000 topics from

$468 USD / Year
$708 USD / Year

© Statista 2023
Download
Show detailed source information?
Register for free
Already a member?
Log in
Source

Use Ask Statista Research Service

Release date

November 2018

Region

United States

Survey time period

October 5 to 7, 2018

Number of respondents

1,034 respondents

Age group

18 years and older

Supplementary notes

Question: Which of the following would make you lose trust in a brand? Select all that apply.

Citation formats
Statista Accounts: Access All Statistics. Starting from $468 USD / Year
Basic Account
Get to know the platform

You only have access to basic statistics.
This statistic is not included in your account.

Starter Account
The ideal entry-level account for individual users
  • Instant access to 1m statistics
  • Download in XLS, PDF & PNG format
  • Detailed references
$59 USD $39 USD / Month *
in the first 12 months
Professional Account
Full access

Corporate solution including all features.

* Prices do not include sales tax.

Statistics on " Back-to-college market "

The most important statistics
The most important statistics
The most important statistics
The most important statistics

Statistics on Back-to-college market

Overview

7

Average expenditure by category

7

Total expenditure by category

7

Consumer behavior

6

Further related statistics

19

Further Content: You might find this interesting as well

Statistics

Topics

Advertising consumption and perception in the U.S.Advertising in the United StatesAdvertising worldwideAdvertising in CanadaLuxury advertising and marketing
Statista Accounts: Access All Statistics. Starting from $468 USD / Year
Learn more about how Statista can support your business.
Menu