During a 2018 survey, 96 percent of responding consumers and business buyers from Brazil stated they used mobile apps to contact companies; 72 percent said they used voice-activated personal assistants such as Siri or Alexa.
Communication channels used for contacting companies in Brazil in 2018
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Salesforce Research. (May 31, 2018). Communication channels used for contacting companies in Brazil in 2018 [Graph]. In Statista. Retrieved March 15, 2025, from https://www.statista.com/statistics/1049280/communication-channels-contact-companies-brazil/?__sso_cookie_checker=failed
Salesforce Research. "Communication channels used for contacting companies in Brazil in 2018." Chart. May 31, 2018. Statista. Accessed March 15, 2025. https://www.statista.com/statistics/1049280/communication-channels-contact-companies-brazil/?__sso_cookie_checker=failed
Salesforce Research. (2018). Communication channels used for contacting companies in Brazil in 2018. Statista. Statista Inc.. Accessed: March 15, 2025. https://www.statista.com/statistics/1049280/communication-channels-contact-companies-brazil/?__sso_cookie_checker=failed
Salesforce Research. "Communication Channels Used for Contacting Companies in Brazil in 2018." Statista, Statista Inc., 31 May 2018, https://www.statista.com/statistics/1049280/communication-channels-contact-companies-brazil/?__sso_cookie_checker=failed
Salesforce Research, Communication channels used for contacting companies in Brazil in 2018 Statista, https://www.statista.com/statistics/1049280/communication-channels-contact-companies-brazil/?__sso_cookie_checker=failed (last visited March 15, 2025)
Communication channels used for contacting companies in Brazil in 2018 [Graph], Salesforce Research, May 31, 2018. [Online]. Available: https://www.statista.com/statistics/1049280/communication-channels-contact-companies-brazil/?__sso_cookie_checker=failed
