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Ways sales associates helped home furnishing shoppers using tablets U.S. 2019

As of 2019, 94 percent of U.S. Baby Boomer consumers, who had been helped by a sales associate using a tablet when shopping for home furnishings, stated that the sales associate had used the tablet to check the availability of the product. As of 2019, 34 percent of U.S. Baby Boomer home furnishings shoppers stated that they had been assisted by a sales associate who was using a tablet.

What did the sales associate use the tablet for?

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Release date

January 2020


United States

Survey time period

August 2019

Number of respondents

495 respondents

Method of interview

Online survey

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