Transport complaints on public transport service in Hong Kong Q2 2019, by type

In the second quarter of 2019, 7.7 thoudsand of the complaints against public transport services received by the Transport Complaints Unit were about standard of its service in Hong Kong. The number of complaints and suggestions about public transport services in Hong Kong increased significantly in the last decade.

Number of transport complaints about public transport services received by the Transport Complaints Unit in Hong Kong in the 2nd quarter of 2019, by type

Number of complaints and suggestions
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Source

Release date

September 2019

Region

Hong Kong

Survey time period

Q2 2019

Supplementary notes

Transport Complaints Unit belongs to the Transport Advisory Committee under the Transport and Housing Bureau of the government of Hong Kong.

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Statistics on "Public transportation"

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