In 2023, complaints regarding domestic online shopping accounted for about 46.31 percent of the total amount of e-commerce complaints in China. Among the most frequent complaint types were also merchant disputes and online travel related issues.
Share of e-commerce complaints in China in 2023, by type
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100ec.cn. (March 15, 2024). Share of e-commerce complaints in China in 2023, by type [Graph]. In Statista. Retrieved January 18, 2025, from https://www.statista.com/statistics/1066082/china-share-of-ecommerce-complaint-types/?__sso_cookie_checker=failed
100ec.cn. "Share of e-commerce complaints in China in 2023, by type." Chart. March 15, 2024. Statista. Accessed January 18, 2025. https://www.statista.com/statistics/1066082/china-share-of-ecommerce-complaint-types/?__sso_cookie_checker=failed
100ec.cn. (2024). Share of e-commerce complaints in China in 2023, by type. Statista. Statista Inc.. Accessed: January 18, 2025. https://www.statista.com/statistics/1066082/china-share-of-ecommerce-complaint-types/?__sso_cookie_checker=failed
100ec.cn. "Share of E-commerce Complaints in China in 2023, by Type." Statista, Statista Inc., 15 Mar 2024, https://www.statista.com/statistics/1066082/china-share-of-ecommerce-complaint-types/?__sso_cookie_checker=failed
100ec.cn, Share of e-commerce complaints in China in 2023, by type Statista, https://www.statista.com/statistics/1066082/china-share-of-ecommerce-complaint-types/?__sso_cookie_checker=failed (last visited January 18, 2025)
Share of e-commerce complaints in China in 2023, by type [Graph], 100ec.cn, March 15, 2024. [Online]. Available: https://www.statista.com/statistics/1066082/china-share-of-ecommerce-complaint-types/?__sso_cookie_checker=failed
