A quick service restaurant drive-thru is where a customer can place their order, pay, and be served all while remaining in their vehicle. This typically takes place through order confirmation boards and windows, allowing for speedier customer service. As of July 2022, employees at Arby's drive-thrus were seen as "friendly" by consumers 72.4 percent of the time. Comparatively, employees were seen as "rude" in 2.9 percent of interactions.
Employee customer service in Arby's drive-thrus in the United States as of July 2022
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QSR magazine. (January 27, 2023). Employee customer service in Arby's drive-thrus in the United States as of July 2022 [Graph]. In Statista. Retrieved September 07, 2024, from https://www.statista.com/statistics/1066667/arby-s-drive-thrus-customer-service/
QSR magazine. "Employee customer service in Arby's drive-thrus in the United States as of July 2022." Chart. January 27, 2023. Statista. Accessed September 07, 2024. https://www.statista.com/statistics/1066667/arby-s-drive-thrus-customer-service/
QSR magazine. (2023). Employee customer service in Arby's drive-thrus in the United States as of July 2022. Statista. Statista Inc.. Accessed: September 07, 2024. https://www.statista.com/statistics/1066667/arby-s-drive-thrus-customer-service/
QSR magazine. "Employee Customer Service in Arby's Drive-thrus in The United States as of July 2022." Statista, Statista Inc., 27 Jan 2023, https://www.statista.com/statistics/1066667/arby-s-drive-thrus-customer-service/
QSR magazine, Employee customer service in Arby's drive-thrus in the United States as of July 2022 Statista, https://www.statista.com/statistics/1066667/arby-s-drive-thrus-customer-service/ (last visited September 07, 2024)
Employee customer service in Arby's drive-thrus in the United States as of July 2022 [Graph], QSR magazine, January 27, 2023. [Online]. Available: https://www.statista.com/statistics/1066667/arby-s-drive-thrus-customer-service/
