Compensation of employees at call centers worldwide by type 2018

Published by Statista Research Department, Jul 6, 2022
According to a 2018 call center industry survey, 59 percent of employees were compensated on the hourly basis in call centers worldwide. The same survey revealed that 46 percent of call center operators were at the "developing" stage.

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Release date

June 2018

Region

Worldwide

Survey time period

2018

Number of respondents

750 respondents

Special properties

customer service leaders

Supplementary notes

Type and exact date of survey were not indicated by the source.

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