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Usage of digital financial services in Poland and the CEE region 2019

The greater digitalization of consumers in Poland compared to Central and Eastern Europe can be seen in the use of financial services in 2019. The vast majority (81 percent) of respondents from Poland used online banking (average for the CEE region is 63 percent), and Poles used mobile payment services (understood as mobile wallets and mobile banking) most often in the CEE region.

Share of people using digital financial services in Poland and the Central and Eastern European region in 2019

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Source

Release date

November 2019

Region

CEE

Survey time period

2019

Number of respondents

1,000 respondents

Age group

20-50 years

Method of interview

Online survey

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