Visit frequency of app users to Starbucks in the U.S. as of October 2019

In addition to Starbucks offering in-house and drive-thru service, the company also has a mobile app that can be used by its customers. The app includes features such as order ahead services, in-store order payment, menu reviewing and more. Therefore, it may come as no surprise that the reasons for using the app vary depending on the consumer. This also goes for the frequency with which app users visit Starbucks. According to the source, as of October 2019, 38.6 percent of respondents who were using the coffee chain's app visited Starbucks a few times a week. In contrast, 6.9 percent of respondents who used the app visited Starbucks more than once a day in the same period.

Frequency of visits to Starbucks by those who use the app in the United States as of October 2019

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Release date

October 2019


United States

Survey time period


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