Qantas total passengers carried Australia FY 2015-2020
Over the course of the 2020 financial year, Australian flag carrier Qantas carried a total of 40.48 million passengers. This represents a significant decrease from the 2018 financial year and can be attributed in part to the 2019/2020 coronavirus outbreak and the resulting lockdowns.
Capacity, nearest competitor, and total revenues
In the same year, the airline had 101.4 billion seat kilometers available in total and the company has also enjoyed year on year growth here. By comparison, Qantas’ largest competitor, Virgin Australia, carried 25.5 million passengers and had 51.2 billion seat kilometers available. For Virgin Australia, this represents steady year on year growth in both areas. In the same financial year, Qantas recognized total revenue of 17.97 billion Australian dollars, displaying continued year on year growth. Virgin Australia enjoyed total revenue of 5.83 billion Australian dollars in the same year.
Consumer satisfaction
Qantas’ domestic customers are among the most satisfied. In a 2019 survey, 84 percent said they were happy with the airline, compared to 80 percent of Virgin Australia customers. In the same survey, both airlines enjoyed similarly good scores from their international customers; 80 percent of Qantas passengers and 77 percent of Virgin Australia’s customers said they were satisfied with the airlines. For comparison, 87 percent of Singapore Airlines said they were happy with the company’s international product.
Capacity, nearest competitor, and total revenues
In the same year, the airline had 101.4 billion seat kilometers available in total and the company has also enjoyed year on year growth here. By comparison, Qantas’ largest competitor, Virgin Australia, carried 25.5 million passengers and had 51.2 billion seat kilometers available. For Virgin Australia, this represents steady year on year growth in both areas. In the same financial year, Qantas recognized total revenue of 17.97 billion Australian dollars, displaying continued year on year growth. Virgin Australia enjoyed total revenue of 5.83 billion Australian dollars in the same year.
Consumer satisfaction
Qantas’ domestic customers are among the most satisfied. In a 2019 survey, 84 percent said they were happy with the airline, compared to 80 percent of Virgin Australia customers. In the same survey, both airlines enjoyed similarly good scores from their international customers; 80 percent of Qantas passengers and 77 percent of Virgin Australia’s customers said they were satisfied with the airlines. For comparison, 87 percent of Singapore Airlines said they were happy with the company’s international product.
