Reasons for going to A&E in England in 2018

In 2018, it was found that among those who first contacted alternative health services before attending the accident and emergency (A&E) department in England, close to 70 percent were either referred or directly transferred to A&E after their first contact. While another 21 percent of respondents sought emergency care because their health deteriorated further after visiting or contacting another care service.

What was the main reason for going to A&E following your contact with an alternative health service?*

Characteristic	Share of responses
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Release date

October 2019

More information

Region

United Kingdom (England)

Survey time period

September 2018

Number of respondents

18,362 respondents

Age group

16 years and older

Special properties

Answered by all who contacted another service first for help with their condition.

Method of interview

Postal questionnaire

Supplementary notes

* Data shows answers given by respondents who visited or contacted other care services prior to attending the Accident and Emergency (A&E) department, such as a GP practice, contacting the 999 emergency service or the NHS 111 telephone/online service.
This statistic using original data from the Department of Health and includes copyright material licensed under © Crown, the Open Government License v3.0

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