E-commerce site features of VSEs, SMEs, and micro enterprises in France 2021

Published by Statista Research Department, Nov 29, 2023
Some functions of a company's online activity were deemed as useful or necessary for e-commerce purposes in France in 2021. Overall, roughly two-thirds of enterprises attached importance to multiple payment options and multiple channels of contact. Order tracking came last in the ranking as it was widespread for more than 40 percent of all types of companies.

E-commerce site features of VSEs, SMEs, and micro enterprises in France in 2021

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Release date

December 2021

Region

France

Survey time period

September 1, 2020 to August 31, 2021

Number of respondents

2,200 respondents

Special properties

Managers*

Method of interview

Online survey

Supplementary notes

*Managers of VSEs and micro-enterprises (less than 10 employees), 4 percent of VSEs with 11 to 50 employees and of SMEs with more than 50 employees.

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