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Frequency of experiences of online shopping fraud in the European Union (EU) 2019

Published by Ani Petrosyan, Jul 7, 2022
This statistic displays the findings of a survey on the frequency of experiences of online shopping fraud in the European Union (EU) as of 2019. During the survey period, it was found that 12 percent of respondents experienced this type of fraud at least once.

In the last three years, how often have you personally experienced online fraud where goods purchased are not delivered, are counterfeit or are not as advertised?

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Source

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Release date

January 2020

Region

EU

Survey time period

October 2019 to November 2019

Number of respondents

23,420 respondents

Age group

15 years and older

Special properties

Internet users.

Method of interview

Face-to-face interview

Supplementary notes

* The original survey question was phrased as follows:
In the last three years, how often have you personally experienced or been a victim of each the following situations? Online fraud where goods purchased are not delivered, are counterfeit or are not as advertised (%)

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