According to a survey in November 2019, 66 percent of respondents in Malaysia who had three or more pain points stated they were very interested in opening a virtual bank account. The digital approach is growing as a part of the business model for banks in Malaysia. In December 2019, Bank Negara, Malaysia's central bank, established licensing frameworks for virtual banks in the country.
Share of respondents in Malaysia who are very interested in opening a virtual banking account as of November 2019, by pain points
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PwC. (November 28, 2019). Share of respondents in Malaysia who are very interested in opening a virtual banking account as of November 2019, by pain points [Graph]. In Statista. Retrieved March 28, 2024, from https://www.statista.com/statistics/1091777/malaysia-interest-in-opening-a-virtual-bank-account-by-pain-points/
PwC. "Share of respondents in Malaysia who are very interested in opening a virtual banking account as of November 2019, by pain points." Chart. November 28, 2019. Statista. Accessed March 28, 2024. https://www.statista.com/statistics/1091777/malaysia-interest-in-opening-a-virtual-bank-account-by-pain-points/
PwC. (2019). Share of respondents in Malaysia who are very interested in opening a virtual banking account as of November 2019, by pain points. Statista. Statista Inc.. Accessed: March 28, 2024. https://www.statista.com/statistics/1091777/malaysia-interest-in-opening-a-virtual-bank-account-by-pain-points/
PwC. "Share of Respondents in Malaysia Who Are Very Interested in Opening a Virtual Banking Account as of November 2019, by Pain Points." Statista, Statista Inc., 28 Nov 2019, https://www.statista.com/statistics/1091777/malaysia-interest-in-opening-a-virtual-bank-account-by-pain-points/
PwC, Share of respondents in Malaysia who are very interested in opening a virtual banking account as of November 2019, by pain points Statista, https://www.statista.com/statistics/1091777/malaysia-interest-in-opening-a-virtual-bank-account-by-pain-points/ (last visited March 28, 2024)
Share of respondents in Malaysia who are very interested in opening a virtual banking account as of November 2019, by pain points [Graph], PwC, November 28, 2019. [Online]. Available: https://www.statista.com/statistics/1091777/malaysia-interest-in-opening-a-virtual-bank-account-by-pain-points/