Bank consumer trust worldwide 2023, by country

Bank customer trust levels worldwide in 2023, by country

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Source

Use Ask Statista Research Service

Release date

March 2023

Region

Worldwide

Survey time period

November and December 2022

Number of respondents

75,264 respondents

Age group

18 years and older

Special properties

5 – very satisfied to 1 – very dissatisfied

Method of interview

Online Access Panel

Supplementary notes

The scores are an aggregate of several answers to various statements. The statements were phrased by Statista as follows: "Please rate from 5 - strongly agree to 1 - strongly disagree the following statements:

  • In general, you can trust [Bank xx]
  • I have confidence in the financial stability of [Bank xx]
  • [Bank xx] is competent and delivers on its promises
  • Needs and benefits of customers are really important to the [Bank xx]
  • [Bank xx] does a good job keeping my data secure
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