GMV transport and food delivery services Singapore 2019-2025

In 2021, the gross merchandise value (GMV) of online transport and food delivery services in Singapore was estimated to reach 3.9 billion U.S. dollars. This was forecast to increase to six billion U.S. dollars in 2025. Online food delivery services such as GrabFood, Deliveroo, and Foodpanda have changed the food delivery landscape through their apps, making it more convenient for consumers to place orders.

Grab-bing the largest share of the online food services pie

Singapore’s online food delivery sector is dominated by three apps: GrabFood, Foodpanda, and Deliveroo. Among these, GrabFood is the current market leader, with the largest share of the online food delivery apps GMV, as well as being the most used food delivery app among Singaporeans. GrabFood is the food delivery service of the Southeast Asian ‘super-app’ Grab, which offers a range of services from ride-hailing to online payments.

The COVID-19 pandemic was a boon for online food delivery services

The closure of eateries during the lockdown phase of the COVID-19 pandemic, and the subsequent limitations on group sizes for dining-in, saw many Singaporeans turn to online food delivery services as an alternative. Consumers reported spending more on food delivery services during the pandemic. However, as the country starts to ease the restrictions on group sizes when dining in, food delivery app usage would likely decrease to pre-pandemic levels, as Singaporeans look forward to dining out again.