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Consumers who place an order in a shop if the product is not available Poland 2020

In 2020, respondents in Poland were asked if they would have ordered a product to a brick-and-mortar store if it had not been available in those stores after checking it online. Seventy-five percent of mobile shoppers would take advantage of this possibility.

Share of consumers in Poland who would look on the Internet for a product available in a physical store and then decide to order it if the product was not available in 2020

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Release date

June 2020



Survey time period

May 20-29, 2020

Number of respondents

2,069 respondents

Age group

15 years and older

Special properties

Internet users

Method of interview

Computer-assisted web interviews (CAWI)

Supplementary notes

Original question: "Wprzypadku braku produktu możesz zamówić go do sklepu i obejrzeć / przymierzyć na miejscu. Czy skorzystał(a)byś z takiej możliwości?"

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