Ratings of benefits provided by the VA U.S. 2021

As of January 2021, only 7 percent of military households and 13 percent of veterans felt that the quality of benefits and services provided by the Department of Veterans Affairs (VA) was excellent. The statistic illustrates the percentage of U.S. veterans and military households who would rate the quality of benefits and services from the Department of Veterans Affairs as excellent as of 2021.

Percentage of U.S. veterans and military households who rated the quality of benefits and services from the Department of Veterans Affairs as excellent as of 2021

Characteristic	Veterans	Households	General population
Excellent	13%	7%	9%
Good	35%	27%	22%
Fair	28%	32%	27%
Poor	16%	23%	21%
Don't know	9%	11%	21%

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Release date

January 2021

More information

Region

United States

Survey time period

From December 22, 2020 to January 6, 2021

Number of respondents

2,400 respondents

Special properties

veterans, military households, and general population

Method of interview

Online survey

Supplementary notes

Original question: And what about health care, specifically...how would you rate the quality of health care military veterans receive from the Department of Veterans Affairs, or VA?

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