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Quality ratings of benefits and services provided by the VA in the U.S. 2020

As of April 2020, only 7 percent of military households and 11 percent of veterans felt that the quality of benefits and services provided by the Department of Veterans Affairs (VA) was excellent. The statistic illustrates the percentage of U.S. veterans and military households who would rate the quality of benefits and services from the Department of Veterans Affairs as excellent as of 2020.

Percentage of U.S. veterans and military households who rated the quality of benefits and services from the Department of Veterans Affairs as excellent as of 2020

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Sources

Release date

April 2020

Region

United States

Survey time period

From April 7 to April 10, 2020

Number of respondents

1,510 respondents

Special properties

veterans and military households

Supplementary notes

Original question: From what you know, how would you rate the overall quality of the benefits and services military veterans receive from the Department of Veterans Affairs, or VA?

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