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Share of online shoppers who would let AI renew an online order in the Nordics 2018

As of 2018, 32 percent of Norwegian online shoppers would trust artificial intelligence (AI) to renew their online orders. Within the Nordic countries, Finland accounted for the smallest share of respondents letting AI repurchase for them, at 23 percent.

Would you let Artificial Intelligence (AI) renew an online order?

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Source

In cooperation with
PostNord
Release date

March 2019

Region

Denmark, Finland, Norway, Sweden

Survey time period

December 2018

Number of respondents

89,053 respondents

Age group

18-79 years

Special properties

Who shop online

Method of interview

Questionnaires and telephone interviews

Supplementary notes

This question was phrased by the source as follows: "Skulle du vara bekväm med att låta AI förnya en beställning som har tagit slut?"

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