Main reasons against e-payment usage among respondents in Singapore 2020

Published by Joschka Müller, Apr 7, 2021

According to a survey by Rakuten Insight on e-payment usage, 42 percent of respondents stated that they had not made any e-payment transactions because they preferred cash. In the same survey, about 90 percent of respondents indicated that they had made a transaction using e-payment methods.

Main reasons for not making e-payments among respondents in Singapore in 2020

Characteristic	Share of respondents
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Source

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Release date

March 2020

More information

Region

Singapore

Survey time period

February 6 to 29, 2020

Number of respondents

446 respondents

Age group

16 years and older

Special properties

among female and male respondents that had not made e-payment transactions

Method of interview

Online survey

Supplementary notes

Original question: Why do you not make any e-payments?

The survey was conducted among 265 female and 181 male respondents. Other surveyed countries included China, Hong Kong, India, Vietnam, Korea, Malaysia, Philippines, Indonesia and Taiwan.