According to a survey by Rakuten Insight on e-payment usage, more than 37 percent of female and 33 percent of male South Korean respondents stated that the reason they did not use e-payment services was that they did not trust them. The second top reason was a preference for cash. In the same survey, around 84 percent of respondents stated that they had made a transaction using e-payment methods.
Main reasons for not making e-payments among respondents in South Korea in 2020, by gender
among female and male respondents that had made e-payment transactions
Method of interview
Online survey
Supplementary notes
Original question: What are your reasons for making e-payment transactions? (choose up to two answers)
The survey was conducted among 668 female and 852 male respondents. Other surveyed countries included China, Hong Kong, India, Indonesia, Vietnam, Malaysia, Philippines, Singapore and Taiwan.
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Rakuten Insight. (March 12, 2020). Main reasons for not making e-payments among respondents in South Korea in 2020, by gender [Graph]. In Statista. Retrieved May 26, 2022, from https://www.statista.com/statistics/1106750/south-korea-main-reasons-against-e-payments-by-gender/
Rakuten Insight. "Main reasons for not making e-payments among respondents in South Korea in 2020, by gender." Chart. March 12, 2020. Statista. Accessed May 26, 2022. https://www.statista.com/statistics/1106750/south-korea-main-reasons-against-e-payments-by-gender/
Rakuten Insight. (2020). Main reasons for not making e-payments among respondents in South Korea in 2020, by gender. Statista. Statista Inc.. Accessed: May 26, 2022. https://www.statista.com/statistics/1106750/south-korea-main-reasons-against-e-payments-by-gender/
Rakuten Insight. "Main Reasons for Not Making E-payments among Respondents in South Korea in 2020, by Gender." Statista, Statista Inc., 12 Mar 2020, https://www.statista.com/statistics/1106750/south-korea-main-reasons-against-e-payments-by-gender/
Rakuten Insight, Main reasons for not making e-payments among respondents in South Korea in 2020, by gender Statista, https://www.statista.com/statistics/1106750/south-korea-main-reasons-against-e-payments-by-gender/ (last visited May 26, 2022)
