
COVID-19 impacted out-of-stock level of FMCG online in Hong Kong February-March 2020
During the coronavirus (COVID-19) outbreak, people around the world rushed to stock up on daily necessities. In Hong Kong, cleaning and disinfection products such as all purpose cleaning wipes and bleach went through most serious supply shortages on e-commerce platforms during the survey period of three weeks from February 24 to March 15, 2020. Paper towels saw the highest out-of-stock levels at nearly 78 percent in the last week of February, however, the shortage dropped to 29 percent in the second week of March. As the epidemic situation stabilized in Hong Kong, online retail stock situation improved slightly.