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Telecommunication: Customer Experience Index in Poland 2021

Customer Experience Index based on purchasing experience of telecommunications services in Poland in 2021*

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Source

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Release date

December 2021

Region

Poland

Survey time period

August to September 2021

Method of interview

Online survey

Supplementary notes

* Quality indicator on a scale from 0 to 1000 taking into account four satisfaction factors: availability and range of products, ease of order placement, satisfaction with the purchase, willingness to recommend the store to friends.

Date of access is date of release

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