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Purchasing telecommunication services in physical stores Poland 2020

The most important factor for 44 percent of respondents in Poland in 2020 when purchasing telecommunications services in physical stores was the price. Support of the seller and offers tailored to the customer's needs was also crucial to buyers. The least important factors were the store design and the possibility of home delivery.

What is most important for you when purchasing telecommunications services in physical stores?

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Source

Release date

December 2020

Region

Poland

Survey time period

August to September 2020

Number of respondents

1,312 respondents

Method of interview

Online survey

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