Payment authentication during online purchases France 2015

This statistic illustrates the recurrence of control procedures when purchasing on the Internet via bank card in France in April 2015. At that time,, around 30 percent of French respondents said that they sometimes had to authenticate themselves in order to be able to pay with a bank card on the Internet.

When you pay with a debit card on the Internet, have you ever experienced a situation where the website requires additional information to allow you to authenticate yourself safely? *

Characteristic	Share of respondents
Yes, rarely	12%
Yes sometimes	28%
Yes, often	44%
No never	15%
No answer	1%

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Release date

May 2015

More information

Region

France

Survey time period

April 29-30, 2015

Number of respondents

1,004 respondents

Age group

18 years and older

Method of interview

CATI, online interview

Supplementary notes

The question, asked to people making purchases on the Internet, was formulated by the source as follows: "When you pay with a debit card on the Internet, have you ever experienced a situation where the website requires additional information to allow you to authenticate yourself safely? For example by asking your birth date or a verification code sent by SMS?"

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French

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