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Increase in delivery services due to COVID-19 in China 2020, by service type

Published by C. Textor, Apr 19, 2022
According to a survey conducted by McKinsey, about 54 percent of respondents said they increased the usage of restaurant delivery services during the COVID-19 outbreak, while 18 percent of the respondents started to try this service. The demand for meal-kit and grocery services also increased among more than 75 percent of the respondents.

Coronavirus (COVID-19) impact on delivery service usage in China in 2020, by service type

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Source

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In cooperation with
McKinsey
Release date

April 2020

Region

China

Survey time period

February 21, 2020 to April 13, 2020

Number of respondents

1,216 respondents

Special properties

among consumers

Method of interview

Online survey

Supplementary notes

Original question: Have you used or done any of the following since COVID-19 started?

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