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Global business and HR leaders primary reason for using AI in their organization 2020

As of a 2020 report, 60 percent of business and HR leaders surveyed worldwide claimed that the primary reason for the use of artificial intelligence (AI) in their organization was to assist workers, with a further 12 percent stating that AI is used to replace workers. Of those surveyed, 24 percent stated that their organizations did not use AI.

Leading reasons for using AI in their organization according to global business and HR leaders as of 2020

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Release date

May 2020



Survey time period


Number of respondents

8,949 respondents

Special properties

business and HR leaders

Supplementary notes

Question: What is the primary reason your organization uses AI?
No exact survey date, year stated only.

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