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Impact of coronavirus on dine-in customer number in China 2020

As of March 2020, about 69 percent of the catering enterprises in China reported a loss of more than 80 percent of their dine-in customers. The reduction of restaurant customers resulted from the rise of public concerns about sanitation after the outbreak of COVID-19.

Change in number of dine-in customers after coronavirus COVID-19 coronavirus among Chinese catering enterprises in China as of March 2020

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Release date

March 2020



Survey time period

February to March 2020

Special properties

among catering enterprises

Supplementary notes

The survey was conducted among respondents from 26 major cities and provinces. Among all respondents:
74 percent were private-owned, 11 percent were state-owned or state-funded, 5 percent were foreign or Hongkong-Macau-Taiwan funded, 10 percent were owned by other investors.
About 44 percent were sit-down restaurants, about 27 percent were fast-food.
About 58 percent had an annual income scale of fewer than 100 million yuan, 13 percent between 100 million and 250 million yuan, 16 percent more than one billion yuan.

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