As of the fourth quarter of 2023, there were around 22.3 million users of Kakao Bank, up from around 21.7 million in the previous quarter. With the growing popularity of mobile banking in South Korea, Kakao Bank attracted over 12 million customers within just two years of starting operations in July 2017. Now it has become one of the leading digital banks in Asia.
Digital banks in South Korea
Kakao Bank, a subsidiary of Kakao Corp., was established in 2016 and received its banking license in April 2017. It was the second digital bank in South Korea after K Bank, which had launched its services a few months earlier. These digital banks, also known as internet-only banks or neobanks, have no physical branches and operate only through digital channels.
The rise of Kakao Bank
Kakao Bank quickly gained popularity not only because of the already well-known mobile messaging app Kakao Talk, but also because of the convenient services and products it offered. With the growing popularity of Kakao Bank, total assets and net income have increased dramatically over the past few years.
Number of Kakao Bank customers in South Korea from 2019 to 2023
(in millions)
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KakaoBank. (February 7, 2024). Number of Kakao Bank customers in South Korea from 2019 to 2023 (in millions) [Graph]. In Statista. Retrieved February 16, 2025, from https://www.statista.com/statistics/1127770/south-korea-number-of-kakao-bank-users/?__sso_cookie_checker=failed
KakaoBank. "Number of Kakao Bank customers in South Korea from 2019 to 2023 (in millions)." Chart. February 7, 2024. Statista. Accessed February 16, 2025. https://www.statista.com/statistics/1127770/south-korea-number-of-kakao-bank-users/?__sso_cookie_checker=failed
KakaoBank. (2024). Number of Kakao Bank customers in South Korea from 2019 to 2023 (in millions). Statista. Statista Inc.. Accessed: February 16, 2025. https://www.statista.com/statistics/1127770/south-korea-number-of-kakao-bank-users/?__sso_cookie_checker=failed
KakaoBank. "Number of Kakao Bank Customers in South Korea from 2019 to 2023 (in Millions)." Statista, Statista Inc., 7 Feb 2024, https://www.statista.com/statistics/1127770/south-korea-number-of-kakao-bank-users/?__sso_cookie_checker=failed
KakaoBank, Number of Kakao Bank customers in South Korea from 2019 to 2023 (in millions) Statista, https://www.statista.com/statistics/1127770/south-korea-number-of-kakao-bank-users/?__sso_cookie_checker=failed (last visited February 16, 2025)
Number of Kakao Bank customers in South Korea from 2019 to 2023 (in millions) [Graph], KakaoBank, February 7, 2024. [Online]. Available: https://www.statista.com/statistics/1127770/south-korea-number-of-kakao-bank-users/?__sso_cookie_checker=failed