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Brazil: most popular m-commerce apps 2020

As of August 2020, nearly two out of five (37 percent of) smartphone owners surveyed in Brazil said they had used Mercado Livre's mobile app to purchase products or services through their mobile phones. The company, also known as Mercado Libre, counts Brazil as its biggest market. ranked second wish a share of 32 percent. Around 10 percent of respondents stated that they had placed orders via WhatsApp.

Most popular e-commerce mobile apps in Brazil in 2020, by consumer preference

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In cooperation with
Mobile Time; Opinion Box
Release date

October 2020



Survey time period

August 10 to 21, 2020

Number of respondents

1,818 m-commerce users

Special properties

Includes both apps and sites

Method of interview

Online survey

Supplementary notes

The source does not specify the age of respondents.
To the question: ""Cite up to three names of apps or websites that you used to place orders via mobile" ("Cite até três nomes de apps ou sites que você usou para fazer encomendas pelo celular").

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Statistics on "Internet usage in Brazil"

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