Most customer-friendly companies in Belgium 2020

Top 10 highest-rated companies in Belgium in terms of customer friendliness in 2020

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Release date

June 2020



Survey time period


Number of respondents

4,210 respondents

Age group

18 years and older

Special properties

Population in Belgium

Method of interview

Online panel

Supplementary notes

This question was phrased by the source as follows: "Welk bedrijven zijn volgens jou de meest klantvriendelijke bedrijven van Belgiƫ?" (in English: "Which companies are the most customer-friendly in Belgium, according to you?"). The source adds that on top of this questions, they also asked how much these companies were customer-friendly (by asking for a ranking from 0 to 10), along with a check whether they were actually a customer at those companies or not.

* The source does not specify the date of the survey, but does mention it was held "before COVID-19 measures came into effect".

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