An inconvenient location and working hours of online order's pick-up point was the major problem for the customers in Russia, in 2019. Every tenth respondent also mentioned that there were long queues at pickup points.
Problems faced by customers using pickup points as an online delivery method in Russia in 2019
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Data Insight (RU). (March 30, 2020). Problems faced by customers using pickup points as an online delivery method in Russia in 2019 [Graph]. In Statista. Retrieved March 06, 2021, from https://www.statista.com/statistics/1131373/issues-with-pickup-point-delivery-in-russia/
Data Insight (RU). "Problems faced by customers using pickup points as an online delivery method in Russia in 2019." Chart. March 30, 2020. Statista. Accessed March 06, 2021. https://www.statista.com/statistics/1131373/issues-with-pickup-point-delivery-in-russia/
Data Insight (RU). (2020). Problems faced by customers using pickup points as an online delivery method in Russia in 2019. Statista. Statista Inc.. Accessed: March 06, 2021. https://www.statista.com/statistics/1131373/issues-with-pickup-point-delivery-in-russia/
Data Insight (RU). "Problems Faced by Customers Using Pickup Points as An Online Delivery Method in Russia in 2019." Statista, Statista Inc., 30 Mar 2020, https://www.statista.com/statistics/1131373/issues-with-pickup-point-delivery-in-russia/
Data Insight (RU), Problems faced by customers using pickup points as an online delivery method in Russia in 2019 Statista, https://www.statista.com/statistics/1131373/issues-with-pickup-point-delivery-in-russia/ (last visited March 06, 2021)