Global offline population age 60+ reasons 2020

According to a Capgemini survey conducted from December 2019 to February 2020, adults aged 60 and older were not using the internet for various reasons. The survey revealed that 65 percent of offline U.S. adults aged 60 years or older reported that they were just not interested in using the internet. In comparison, only 38 percent of offline adults from all other age groups reported the same reason.

Reasons for global offline population aged 60 years and older have never used the internet as of February 2020

Characteristic	60+ years	All other age groups
A computer or mobile phone to access the internet is too expensive	9%	42%
An internet subscription is too expensive	15%	46%
I think the internet is too difficult/complicated to use	39%	43%
I’m just not interested in using the internet	65%	38%

Loading statistic...

Download

Source

Show detailed source information?

Already a member?

Source

Use Ask Statista Research Service

Release date

May 2020

More information

Region

Worldwide

Survey time period

December 2019 to February 2020

Number of respondents

5,000 respondents

Age group

18 years and older

Method of interview

Face-to-face interview, online survey

Supplementary notes

Of the 5,000 surveyed respondents, approximately 1,300 were people who are currently not online via phone and face-to-face discussions and approximately 3,700 were surveyed via an online survey.

Respondents were from the following countries: France, Germany, Sweden, the United Kingdom, the United States, and India.

Citation formats