According to a survey on consumers' satisfaction with their electricity provider conducted in Singapore from June to November 2020, 73 percent of respondents stated that they used price comparison website(s) to choose their favorite provider. The same survey also found that only six percent of respondents directly talked to different providers to compare their offers.
Main information channels used when choosing an electricity provider among consumers in Singapore 2021
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EMA. (May 5, 2021). Main information channels used when choosing an electricity provider among consumers in Singapore 2021 [Graph]. In Statista. Retrieved February 17, 2025, from https://www.statista.com/statistics/1133480/singapore-channels-of-choosing-energy-provider/?__sso_cookie_checker=failed
EMA. "Main information channels used when choosing an electricity provider among consumers in Singapore 2021." Chart. May 5, 2021. Statista. Accessed February 17, 2025. https://www.statista.com/statistics/1133480/singapore-channels-of-choosing-energy-provider/?__sso_cookie_checker=failed
EMA. (2021). Main information channels used when choosing an electricity provider among consumers in Singapore 2021. Statista. Statista Inc.. Accessed: February 17, 2025. https://www.statista.com/statistics/1133480/singapore-channels-of-choosing-energy-provider/?__sso_cookie_checker=failed
EMA. "Main Information Channels Used When Choosing An Electricity Provider among Consumers in Singapore 2021." Statista, Statista Inc., 5 May 2021, https://www.statista.com/statistics/1133480/singapore-channels-of-choosing-energy-provider/?__sso_cookie_checker=failed
EMA, Main information channels used when choosing an electricity provider among consumers in Singapore 2021 Statista, https://www.statista.com/statistics/1133480/singapore-channels-of-choosing-energy-provider/?__sso_cookie_checker=failed (last visited February 17, 2025)
Main information channels used when choosing an electricity provider among consumers in Singapore 2021 [Graph], EMA, May 5, 2021. [Online]. Available: https://www.statista.com/statistics/1133480/singapore-channels-of-choosing-energy-provider/?__sso_cookie_checker=failed