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Leading ways to sign up with an electricity provider among consumers Singapore 2019

According to a survey on consumers' satisfaction with their electricity provider conducted in Singapore from March to September 2019, about 46 percent of respondents stated that they signed the contract with their electricity provider at a roadshow. Meanwhile, around two percent of respondents said that they signed the contract via telemarketing.

Most popular ways to sign up with an electricity provider among consumers in Singapore as at September 2019

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Source

Release date

May 2020

Region

Singapore

Survey time period

March to September, 2019

Number of respondents

19,000 respondents

Special properties

respondents are residential customers who have switched to an electricity retailer for at least three months

Supplementary notes

*Examples include channels offered by the retailers’ marketing partners, staff contracts, bundles with telco plans, and group buys.

The question was:" How did you sign up with your retailer?"

Figures have been rounded.

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