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Change in e-commerce usage after COVID-19 outbreak in Taiwan 2020

According to the survey about consumer behavior after COVID-19 outbreak, about 30 percent of respondents from Taiwan said they improved their skills in using online shopping platforms. About 31 percent of respondents also said their ability of using mobile payment was not improved so far.

Improvement in using online shopping, mobile payment and mobile banking after coronavirus COVID-19 outbreak in Taiwan as of April 2020

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Source

Release date

May 2020

Region

Taiwan

Survey time period

April 20 to 27, 2020

Number of respondents

1,000 respondents

Age group

20-59 years

Method of interview

Online omnibus survey

Supplementary notes

The survey was conducted among respondents who were:
50 percent male and 50 percent female;
25 percent aged 20 to 29 years, 25 percent aged 30 to 39 years, 25 percent aged 40 to 49 years, 25 percent aged 50 to 59 years;
50 percent from northern area, 20 percent from middle area, 30 percent from southern area.

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