U.S. consumers online shopping use before and after COVID-19 2021, by category

Share of U.S. consumers using online shopping before and after COVID-19 as of September 2020 and February 2021, by selected categories

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Source

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Release date

May 2021

Region

United States

Survey time period

September 18 to 24, 2020; February 18 to 22, 2021

Number of respondents

1,026 in Sep 2020; 2,076 in Feb 2021

Age group

18 years and older

Special properties

respondents who chose "some online", "mostly online", and "all online"; respondents who indicated that they have not bought the category online and do not intend to do so in the next two weeks are classified as not purchasing online

Supplementary notes

Original questions: Before the coronavirus (COVID-19) situation, what proportion of your purchases in this category were online vs from a physical store/in person?
Once the coronavirus (COVID-19) situation has subsided, tell us the proportion of your purchases in this category you think will be online vs from a physical store/in person?

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