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Reasons for using financial services of non-financial providers Russia & world 2019

When compared to the worldwide average, Russians were more reluctant to use financial services provided by non-financial institutions. Most customers in Russia would make use of such services only if a non-financial company would do business in a partnership with a financial company.

Consumer survey on motivating factors for using financial services from non-financial companies in Russia and worldwide in 2019

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Release date

November 2019


Worldwide, Russia

Survey time period


Number of respondents

27,000 respondents*

Supplementary notes

* Number of respondents surveyed worldwide. The source does not specify the exact number of polled respondents in Russia.

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