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Mexico: factors influencing online consumption after COVID-19 lockdown 2020

Quality was the main factor influencing online buying decisions in Mexico after the COVID-19 lockdown, according to a survey carried out in June, 2020. Close to 30 percent of survey respondents stated that they considered quality a determinant element when shopping online, while 22 percent of Mexicans surveyed said the same about price. Delivery time and cost where also aspects that concerned respondents.
According to the same survey, as a result of lockdown measures implemented to contain the spread of the coronavirus (COVID-19) in Mexico, more than one third of Mexicans surveyed increased the time spent online shopping. The federal lockdown mandate in Mexico, known as 'Jornada nacional de sana distancia', took place between March 23 and May 30, 2020.

Main factors influencing consumers' decision to buy online after the COVID-19 lockdown in Mexico as of June 2020

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Release date

June 2020



Survey time period

June 2020

Number of respondents

600 internet users

Supplementary notes

The source does not provide information on the type of survey or age of respondents.

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