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Satisfaction with transaction banking services in the U.S. 2020, by race

Satisfaction levels of transaction banking services in the United States in 2020, by race

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Source

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In cooperation with
McKinsey
Release date

July 2020

Region

United States

Survey time period

March to June 2020

Supplementary notes

Transaction banking activities, for instance, include withdrawals and deposits.
The respondents were sampled and weighted to match the general population of the U.S. by the source.

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Statistics on " Banking industry in the United States "

Statistics on Banking industry in the United States

Overview

5

Retail banking

7

Investment banking

8

Corporate banking

5

Workforce diversity

5

Further related statistics

10
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