In 2020, about 65 percent of White Americans in the United States said that they were very satisfied with their transaction banking services, while Black Americans with the same level of satisfaction amounted to 55 percent. Only two percent of White Americans and five percent of Black Americans were very dissatisfied with their transaction banking services.
Satisfaction levels of transaction banking services in the United States in 2020, by race
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McKinsey & Company. (July 30, 2020). Satisfaction levels of transaction banking services in the United States in 2020, by race [Graph]. In Statista. Retrieved April 18, 2024, from https://www.statista.com/statistics/1139958/satisfaction-transaction-banking-usa-race/
McKinsey & Company. "Satisfaction levels of transaction banking services in the United States in 2020, by race." Chart. July 30, 2020. Statista. Accessed April 18, 2024. https://www.statista.com/statistics/1139958/satisfaction-transaction-banking-usa-race/
McKinsey & Company. (2020). Satisfaction levels of transaction banking services in the United States in 2020, by race. Statista. Statista Inc.. Accessed: April 18, 2024. https://www.statista.com/statistics/1139958/satisfaction-transaction-banking-usa-race/
McKinsey & Company. "Satisfaction Levels of Transaction Banking Services in The United States in 2020, by Race." Statista, Statista Inc., 30 Jul 2020, https://www.statista.com/statistics/1139958/satisfaction-transaction-banking-usa-race/
McKinsey & Company, Satisfaction levels of transaction banking services in the United States in 2020, by race Statista, https://www.statista.com/statistics/1139958/satisfaction-transaction-banking-usa-race/ (last visited April 18, 2024)
Satisfaction levels of transaction banking services in the United States in 2020, by race [Graph], McKinsey & Company, July 30, 2020. [Online]. Available: https://www.statista.com/statistics/1139958/satisfaction-transaction-banking-usa-race/