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Change of food delivery apps usage during COVID-19 pandemic Malaysia 2020 by gender

According to the survey conducted by Rakuten Insight in Malaysia, approximately 55 percent of the female and 63 percent of male respondents stated that they more often ordered food on food delivery apps more during the COVID-19 pandemic. In comparison, two percent of female and one percent of male respondents never used food delivery apps. The same survey showed that Malaysians mainly ordered lunch on food delivery apps.

Behavioral change of food delivery apps usage during COVID-19 pandemic in Malaysia as of June 2020, by gender

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In cooperation with
Rakuten Insight
Release date

July 2020



Survey time period

June 2020

Number of respondents

10,118 respondents

Age group

16 years and older

Special properties

female respondents = 5,925; male respondents = 4,193

Method of interview

Online survey

Supplementary notes

The question asked in the survey was as follows: "How did your food delivery app use change during the COVID-19 pandemic?"

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