Online shoppers' satisfaction with the returns process by country 2019

Satisfaction of online shoppers with the returns process in 2019, by country

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Release date

September 2019

Region

Worldwide

Survey time period

summer of 2019

Number of respondents

3,519 respondents

Age group

19-65 years

Special properties

online return consumers across five countries

Supplementary notes

Number of respondents in the U.S., U.K., France, Germany and Australia were 1,001, 1,009, 500, 503 and 506 respectively.

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