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Reasons to stop ordering from food delivery apps COVID-19 Philippines 2020

According to a survey conducted by Rakuten Insight in the Philippines, 62 percent of the respondents decreased or stopped ordering food online because they wanted to cook more for themselves and their families during COVID-19 as of June 2020. In contrast, only ten percent stated decreasing their online food orders because of increased fees.

Main reasons for decreasing orders through food delivery apps during the COVID-19 pandemic in the Philippines as of June 2020

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In cooperation with
Rakuten Insight
Release date

July 2020



Survey time period

June 11 to 30, 2020

Number of respondents

3,526 respondents

Age group

16 years and older

Special properties

among surveyed respondents who ordered less or stopped ordering online

Method of interview

Online survey

Supplementary notes

Original survey question: if you ordered less or stopped using food delivery apps : Why did you decrease or stop your use of food deliver apps? (up to three answers are allowed) The survey was conducted among
2,515 female respondents
1,011 male respondents

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Statistics on "Coronavirus (COVID-19) in the Philippines"

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