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Reasons for decreasing orders from food delivery apps COVID-19 India 2020 by age

As per the results of a survey on Indian food delivery apps conducted by Rakuten Insight in June 2020, majority of respondents across all age groups used food delivery apps less as they had more time to cook for themselves and their family due to COVID-19 pandemic. About 39 percent of respondents between the age of 16 and 34 years stated that they ordered less through delivery applications as they wanted to reduce unnecessary expenses.

Main reasons for decreasing orders through food delivery apps during the coronavirus (COVID-19) pandemic across India as of June 2020, by age

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In cooperation with
Rakuten Insight
Release date

July 2020



Survey time period

June 11 to 30, 2020

Number of respondents

14,768 respondents

Age group

16 years and older

Special properties

among 4,150 female and 10,618 male respondents

Method of interview

Online survey

Supplementary notes

Survey question:
If you ordered less or stopped using food delivery apps : Why did you decrease or stop your use of food deliver apps? (up to three answers are allowed)
The survey was conducted among
6,550 respondents aged 16 to 24 years old,
5,040 respondents aged 25 to 34 years old,
2,133 respondents aged 35 to 44 years old,
705 respondents aged 45 to 54 years,
340 respondents aged 55 years and above.

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