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Satisfaction with fintech companies during COVID-19 in the U.S. 2020, by race

Published by Statista Research Department, May 31, 2022
Between March and June 2020, 57 percent of Black Americans said that they were very satisfied with fintech companies and 54 percent of White Americans thought the same. Only two percent of White Americans and four percent of Black Americans said that they were very dissatisfied with fintech providers.

Satisfaction with fintech companies during COVID-19 in the United States in 2020, by race

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In cooperation with
McKinsey
Release date

July 2020

Region

United States

Survey time period

March to June 2020

Supplementary notes

The respondents were sampled and weighted to match the general population of the U.S. by the source.

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